1. Information Collection and Use

At Blue Forest Events, we are committed to protecting your privacy. We collect information that you provide directly to us, including:

Personal identification information (name, email address, phone number)
Company information (company name, position, business address)
Event preferences and requirements
Communication history and preferences
Payment information (processed securely through our payment providers)

2. Purpose of Data Collection

We use your information for the following purposes:

Event planning and coordination
Processing bookings and payments
Providing customer support and communication
Sending relevant updates about our services
Improving our services based on feedback
Legal compliance and business administration

3. Data Protection and Security

We implement robust security measures to protect your data:

Encryption of sensitive information
Regular security assessments and updates
Strict access controls and authentication
Secure data backup and recovery procedures
Employee training on data protection

4. Information Sharing and Disclosure

We may share your information with:

Event venues and service providers (only as necessary for event execution)
Payment processors for secure transaction handling
Legal authorities when required by applicable laws
Professional advisors (accountants, lawyers) under confidentiality agreements

We never sell or rent your personal information to third parties for marketing purposes.

5. Your Privacy Rights

Under applicable data protection laws, you have the right to:

Access your personal data and request copies
Correct any inaccurate or incomplete information
Request deletion of your personal data
Restrict or object to certain processing activities
Data portability (receive your data in a structured format)
Withdraw consent for optional processing activities

6. Cookies and Tracking

Our website uses cookies and similar technologies to:

Improve website functionality and performance
Analyze user behavior and preferences
Provide personalized content and recommendations
Remember your preferences and settings

You can manage cookie preferences through your browser settings.

7. International Data Transfers

When we transfer data internationally, we ensure appropriate safeguards are in place through:

Standard contractual clauses
Data protection agreements
Compliance with EU-US Privacy Shield framework

8. Data Retention

We retain your personal data for as long as necessary to:

Provide our services and fulfill our contractual obligations
Comply with legal requirements and tax regulations
Handle any disputes or claims

9. Changes to Privacy Policy

We may update this privacy policy periodically. Significant changes will be notified through:

Email notifications to registered users
Prominent notices on our website
Updated 'Last modified' date on the policy

10. Contact Information

For privacy-related inquiries or to exercise your rights, contact our Data Protection Officer:

Email: legal@blueforest.lu
Address: Luxembourg

1. Agreement to Terms

By accessing or using Blue Forest's services, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access our services.

2. Service Description

Blue Forest specializes in:

Corporate event planning and execution
Team building activities and workshops
Custom event solutions and consulting
Event venue selection and management

We reserve the right to modify, suspend, or discontinue any aspect of our services with reasonable notice.

3. Booking and Payment Terms

Event bookings are subject to the following conditions:

Minimum 30% deposit required to secure booking
Full payment due 14 days before event date
Accepted payment methods: Bank transfer, major credit cards
Prices are in EUR and exclusive of VAT

4. Cancellation Policy

Cancellation fees apply as follows:

30+ days before event: Full refund minus administrative fee
14-29 days before event: 50% of total cost
7-13 days before event: 75% of total cost
Less than 7 days: No refund

Force majeure events will be evaluated on a case-by-case basis.

5. Intellectual Property Rights

All content and materials on our website and in our events are protected by:

Copyright laws
Trademark rights
Intellectual property regulations

Reproduction or distribution without written permission is strictly prohibited.

6. Liability and Insurance

Our liability policy includes:

Professional liability insurance coverage
Event-specific insurance requirements
Participant safety protocols
Emergency response procedures

Clients are advised to maintain appropriate insurance coverage for their participants.

7. Participant Conduct

All event participants must:

Follow safety instructions and guidelines
Respect other participants and staff
Comply with venue rules and regulations
Not engage in discriminatory or harmful behavior
Not be under the influence of alcohol or drugs

8. Photography and Media

By participating in our events:

You grant us permission to use event photos/videos for marketing
We respect privacy preferences when explicitly stated
Professional photography requires prior authorization

9. Force Majeure

We are not liable for failure to perform due to:

Natural disasters or severe weather
Government actions or regulations
Public health emergencies
Other circumstances beyond our control

10. Dispute Resolution

Any disputes will be resolved through:

Initial informal negotiation
Mediation if necessary
Luxembourg courts as final resort

11. Governing Law

These terms are governed by and construed in accordance with the laws of Luxembourg. Any disputes shall be subject to the exclusive jurisdiction of the Luxembourg courts.

Digital Entertainment

Build stronger teams through digital experiences that surprise and entertain.

The Maze - A virtual escape room experience where teams navigate through a mysterious military base to recover a deceased scientist's groundbreaking research before time runs out.

The Maze

A virtual escape room experience where teams navigate through a mysterious military base to recover a deceased scientist's groundbreaking research before time runs out.

Blackout - An immersive mystery game where teams must piece together the events of their missing 24 hours using tablets, maps, and collaborative investigation.

Blackout

An immersive mystery game where teams must piece together the events of their missing 24 hours using tablets, maps, and collaborative investigation.

Escape Eco-Vengers - An innovative hybrid escape game that combines environmental awareness with team problem-solving, where groups race to find the mystical Onyx ring while tackling CSR-themed challenges.

Escape Eco-Vengers

An innovative hybrid escape game that combines environmental awareness with team problem-solving, where groups race to find the mystical Onyx ring while tackling CSR-themed challenges.

Pursuit - A digitally-enhanced urban treasure hunt where teams explore the city using tablets/smartphones to complete creative challenges and discover local points of interest.

Pursuit

A digitally-enhanced urban treasure hunt where teams explore the city using tablets/smartphones to complete creative challenges and discover local points of interest.

Smart People - An engaging indoor game where teams hunt for unique characters representing different types of intelligence, completing themed challenges to join an exclusive "Smart People" club.

Smart People

An engaging indoor game where teams hunt for unique characters representing different types of intelligence, completing themed challenges to join an exclusive "Smart People" club.

Virtual Reality Experience - Travel to a virtual world and compete or cooperate in state-of-the-art VR games.

Virtual Reality Experience

Travel to a virtual world and compete or cooperate in state-of-the-art VR games.

VR League - Participate in a weeks-long virtual shooting competition, in teams or individually.

VR League

Participate in a weeks-long virtual shooting competition, in teams or individually.

Battle Karts - Race electric karts in immersive virtual worlds: grab a bonus, launch a rocket, and outsmart your rivals, all in one high-tech, adrenaline-fueled environment.

Battle Karts

Race electric karts in immersive virtual worlds: grab a bonus, launch a rocket, and outsmart your rivals, all in one high-tech, adrenaline-fueled environment.